Inside Channel Account Manager - Carrier/Service Provider

Inside Channel Account Manager - Carrier / Service Provider

Location: Office based in Frankfurt/ Munich/ or Hamburg

Join Fortinet, a cybersecurity pioneer with over two decades of excellence, as we continue to shape the future of cybersecurity and redefine the intersection of networking and security. At Fortinet, our mission is to safeguard people, devices, and data everywhere.

We are currently seeking a dynamic Inside Channel Account Manager to contribute to the success of our rapidly growing Telco and Service Provider business in Germany.

You would act as a key team member supporting Channel Partners and Fortinet's Channel Account Managers, enabling strong partner engagement, and contributing to regional sales growth.

As an Inside Channel Account Manager, you will:

• Collaborate with Channel Account Managers and Channel Partners to support sales initiatives and partner relationships

• Connect Fortinet Account Managers with their counterparts at Channel Partners

• Follow up on customer leads generated in channel activities

• Track the joint pipeline with Channel Partners and keep Fortinet Account Managers up to date on the progress

• Help Channel Partners obtain necessary information and materials, such as quotes and product information

• Assist in organizing calls, demos, and meetings with Channel Partners and potentially their customers

• Contribute to basic marketing campaigns, including Channel mailing activities and other partner-focused initiatives

• Maintain accurate records of Channel Partners and their sales activities using CRM tools such as Salesforce

• Act as the primary channel contact for a selected group of tier-3 telco and MSSP Partners

• Participate in ongoing learning and development to gain knowledge of Fortinet's products and services

We Are Looking For:

An insightful and highly motivated collaborator to join our team. We encourage you to apply for this position if you have the following qualities:

• Excellent verbal and written communication skills in both German and English

• Comfortable working with people and building relationships in a hybrid (in-office and remote) setting

• Well organized, proactive, and able to manage multiple tasks efficiently

• A positive, curious mindset and a strong desire to learn

• Strong attention to detail and the ability to work effectively in different processes, systems, and tools

• Advanced skills in Excel (e.g., Pivot tables), Salesforce (e.g., Dashboards, Reports), and Tableau beneficial

• Prior experience in customer service, sales, or administrative roles is a plus - but not essential

• Experience in building scalable processes or adapting existing ones to support partner activities is an advantage

• An interest in technology and/or cybersecurity is welcomed

What you can expect from us:

• Excellent training and development opportunities, providing you with all the tools you need to be successful.

• An open working environment, sharing knowledge and information collaboratively and transparently, with respect to everyone's thoughts and opinions.

• The opportunity to be part of an innovative, collaborative and winning team.

• A market competitive salary package, including stock awards, and opportunity to over-achieve.

Why Join Us?

At Fortinet, we embrace diversity and inclusivity. We encourage applications from diverse backgrounds and identities. Explore our welcoming work environment designed for a rewarding career journey with an attractive Total Rewards package to support you with your overall health and financial well-being. Join us in bringing solutions that make a meaningful and lasting impact on our 900,000+ customers around the globe.

About Us

Fortinet makes possible a digital world that we can always trust through its mission to protect people, devices, and data everywhere. This is why the world's largest enterprises, service providers, and government organizations choose Fortinet to securely accelerate their digital journey. The Fortinet Security Fabric platform delivers broad, integrated, and automated protections across the entire digital attack surface, securing critical devices, data, applications, and connections from the data center to the cloud to the home office. Ranking #1 in the most security appliances shipped worldwide, more than 900,000 customers trust Fortinet to protect their businesses. And the Fortinet NSE Training Institute, an initiative of Fortinet's Training Advancement Agenda (TAA), provides one of the largest and broadest training programs in the industry to make cyber training and new career opportunities available to everyone.

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