Solutions Engineering Intern

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We're in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact.

RapidSOS is the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams - enabling faster, smarter and more accurate emergency response. Real-time data from the world's largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
We are looking for a Solutions Engineering Intern to handle the "heavy lifting" associated with our expansion into new markets. This is a core utility role designed to address a capacity gap and accelerate our international and domestic scaling. You will work alongside our senior engineering and product resources to front-load regulatory research and partner discovery that currently serves as a bottleneck.By the end of your internship, you will have developed an Expansion Playbook and become a subject matter expert for our European expansion, with the potential to transition into a full-time Solutions Engineer role.

What you'll do:

• Technical Discovery: Conduct deep-dive research into B2B customer requirements to support our growing ecosystem.
• Regulatory Scoping: Research messaging protocols and legal regulations for emergency services, specifically focusing on 112 in the EU (starting with France) and 999 in the UK.
• Partner Ecosystems: Identify, vet, and create a cost-benefit analysis for potential SMS aggregation partners.
• Demo Environment: Helping with manual testing of different demos in different scenarios such as different jurisdictions.
• Building Tools: Support both B2B and Public Safety Government (PSG) teams by building AI-driven tools to reduce manual overhead in day-to-day operations.

What we're looking for in our ideal candidate:

• Analytical Rigor: Ability to validate complex technical and legal requirements for emergency messaging (112/999).
• Technical Aptitude: Experience or interest in building functional, AI-driven toolkits and working with SMS aggregators.
• Strategic Thinking: Capability to move from a single-city pilot to a repeatable, scalable process.
• Mission-Driven: A passion for using technology to save lives and solve large-scale global challenges.
• Communication: Ability to deliver a comprehensive "Expansion Playbook" consisting of a compliance roadmap, partner selection matrix, and internal toolkits
• Timing: This internship will run from August 1 - October 31, 2026.

What we offer:

• The chance to work with a passionate team on solving one of the largest challenges globally
• Competitive salary and benefits and equity participation
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/