Commercial Account Executive - DACH
What is a commercial Account Executive at Talkdesk:
As a Commercial Account Executive D/A/CH at Talkdesk, you will be the driving force behind our growth in the mid-market segment. You will own the full sales cycle, targeting high-growth companies headquartered in Germany, Austria and Switzerland. Success in this role requires a multi-channel approach to pipeline generation, collaborating closely with SDRs, Channel Partners, and Marketing, while maintaining a strong discipline for self-generation.
We are looking for driven, hungry, motivated and ambitious Commercial Account Executives. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling and truly enjoys selling Ai focused solutions. Bring your passion for customer experience and join Talkdesk on our rocketship to success!
As a Commercial Account Executive at Talkdesk, you will be responsible for...
Pipeline & Territory Management
Multi-Channel Prospecting: Actively build and manage a sales pipeline by collaborating with SDRs, Partner Managers / Indirect Sales, and the Marketing team.Self-Pipeline-Generation: Maintain a "hunter" mentality by proactively identifying and qualifying new business opportunities through outbound cold calling, social selling, and networking.Strategic Territory Planning: Develop and execute a comprehensive territory plan to penetrate the mid-market segment
Sales Execution & Strategy
Full Cycle Ownership: Lead the entire sales process from initial discovery and product demonstrations to contract negotiation and closing.Solution-Based Selling: Conduct deep-dive discovery sessions to understand prospect pain points and map Talkdesk's AI-powered CXA solutions to their specific business goals & business-casesCollaborative Selling: Coordinate internal resources including Solution Engineers, Legal, Dealdesk, Product and leadership to navigate high value AI deals and ensure a seamless customer experience.
Reporting & Growth
CRM Discipline: Maintain impeccable Salesforce hygiene, ensuring all interactions, deal stages, and forecast dates are accurate and up to date.Market Intelligence: Stay ahead of industry trends, competitor moves, and the evolving CXA landscape to position Talkdesk as the premier CXA & AI providerForecasting Accuracy: Provide leadership with reliable weekly revenue forecasts based on a data-driven understanding of your sales funnel.
What we are looking for...
- Bachelor's degree in Business Administration, Marketing, or a related field
- Fluent in German & English
- Proven experience in commercial sales roles, with a track record of driving new business opportunities and expanding existing business
- Strong hunter mentality with willingness to own your success from pipeline generation to bookings, proven experience of being able to create self generated opportunities
- Individuals who enjoy the challenge of Net New Logo's
- Experience in software or technology sales is strongly preferred
- Existing experience in AI focussed sales is a big plus
- Strong understanding of sales methodologies and the ability to develop and execute effective sales strategies
- Excellent communication and interpersonal skills, with the ability to build rapport and trust with customers and internal stakeholders
- Strong analytical and problem-solving skills, with the ability to analyze complex data and make strategic recommendations
- Experience working in a fast-paced, dynamic environment, with the ability to manage multiple priorities and stakeholders
- Willingness to travel as needed
