Warehouse Operations Manager (m/w/d)

As Operations Manager, you will lead one of the core shifts within the fulfillment center, managing a team of Area Managers and associates. You will own shift-level performance across safety, quality, productivity, and cost. You will ensure operational readiness, develop leadership talent, and embed a culture of continuous improvement to support scalability and customer satisfaction.

Knuspr.de is currently in a fast-growth phase, and this position requires a strong leader who can help define and drive the processes, procedures, and systems necessary to sustainably support and accelerate our growth.

Our warehouse is located in Garching near Munich.

What We Offer

• Fixed monthly salary

• Unlimited vacation days

• 44 tax-free monthly benefit (via become.1)

• 20 monthly internet allowance

• Knuspr Xtra account and 10% discount as Knuspr Credits (cashback)

• Attractive discounts through CorporateBenefits (fitness, travel, tickets, shopping, and much more)

What we expect from you
Owns shift-level operational performance across safety, quality, productivity, and labor management.

Leads a team of Area Managers and associates, ensuring staffing, skills, and development for peak readiness.

Partners with cross-functional teams (Operational Excellence, Automation, HR, Finance, IT, Transportation) to solve operational challenges.

Provides input to long-term capacity planning and workforce development.

Oversees workflow planning, labor allocation, and compliance with safety and labor regulations.

Monitors and analyzes KPIs, driving continuous improvement through root cause analysis and corrective action.

Fosters a culture of engagement, accountability, and leadership development.

What we look for:

Required
High school leaving exam or higher education.

3+ years of experience in operations, logistics, manufacturing, or supply chain management.

Proven people leadership experience, managing large teams in fast-paced environments.

English proficiency.

Strong analytical and problem-solving skills with ability to make data-driven decisions.

Excellent communication and leadership skills with ability to engage and influence stakeholders.

Flexibility to work shifts, weekends, and holidays as required.

Preferred
MBA or university degree in a related field.

5+ years of experience in supply chain, distribution, or logistics management.

Certification or experience with Lean, Six Sigma, or continuous improvement methodologies.

Proficiency with Warehouse Management Systems (WMS) and data analytics tools.

Experience managing high-volume operations with automation and process optimization.

KPIs typical for the position
Shift-level productivity (Units per Labor Hour).

Safety compliance and incident rate.

On-time order fulfillment.

Labor cost per order.

Employee engagement and retention metrics.

Leadership:

People Manager with multiple layers (direct reports have employees reporting to them).

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