Manager

As a Manager, you will act as the key day-to-day client contact, managing relationships and taking responsibility for the delivery of several medium-sized projects. You will be responsible for managing the execution of parallel ongoing projects and take an active role in ensuring projects are delivered effectively.

Agency environment

• You'll have the opportunity to participate in internal initiatives which contribute to the culture or development of the Real Chemistry Germany team (e.g., compliance/socials/inspiration)
• You'll immerse yourself in the pharma/biotech industries, and your client companies and therapy areas, engaging with every opportunity to establish an awareness of developments, innovations and trends and will look for opportunities to reflect these in your work, flagging your ideas to your teams and wider team to raise your internal profile

What your day-to-day will look like

Client delivery:

• Act as day-to-day client contact; provide regular status updates to your client; respond to client queries and share recommendations; manage client expectations on timelines, scope of project, etc.; take client briefs and clearly communicate to team members, implementing realistic project plans
• Take responsibility for the day-to-day management of your account, including managing the processes of the account (e.g. running regular internal team meetings), flow of work (e.g. review content developed by other team members), delegation of tasks (e.g. oversee status reports to ensure all team actions are complete) and the status of jobs across the account
• Ownership of and accountability for medium-sized client projects, ensuring that projects are delivered to highest possible standards within budget and agreed timeframes
• Actively demonstrate an understanding of your clients' needs (building an awareness of their strategy and brand) and preferences in your interactions and the delivery of work
• Confidently develop written content (e.g. briefing documents) and gained experience reviewing other team members' work, ensuring content is accurate and developed to a high standard

Business development:

• Start to identify areas for growth (evolving existing programmes and/or additional tactics), proactively sharing new ideas with your team and client
• Take an active role in new business development, which may include undertaking and presenting research to a pitch team, or facilitating team input via brainstorms/presenting as part of a pitch team

Financial management:

• Actively manage the budget for projects that you own, feeding into your account lead as part of the broader programme finances; identify where project is going out of scope and alert your supervisor with details of additional budget required
• Develop accurate budgets for clients, reflecting on previous projects and gathering cost quotes
• Develop a greater understanding of the account finances beyond your projects, proactively supporting your account lead with financial management including managing Salesforce opportunities, invoicing and forecasting
• Input into the resourcing process by sharing requirements with resource management
• Complete your timesheets and expense claims accurately and on time and take an active role in reviewing timesheets across some of your projects

This position is a perfect fit for you if:

• You are adaptable, resilient, and OK with adjusting your scope, responsibilities, and focus as we grow. When things change, so do we. We're always evolving
• You are proactive, driven, and resourceful with strong prioritisation skills and a desire to dive into the data
• You are highly organised self-starter, able to work independently and under tight deadlines and have the ability to manage multiple tasks in parallel
• You have strong attention to detail
• You're an independent thinker and confident in taking ownership of assets and material development, but a team player who enjoys collaboration
• You are confident in managing upward when required; able to communicate with managers when deadlines will not be met or when issues are foreseeable
• You demonstrate a strong work ethic, with a track record of following through on client requests and with high-quality deliverables on schedule and on budget
• You have excellent business communication abilities, including informal/formal presentation and writing skills
• You have high energy and are able to effectively operate in fast-paced, growing and evolving environment

Job requirements:

• Relevant degree in marketing, PR or medical communications
• Fluent language skills in German and English