Senior Solution Consultant (all genders)

As a Loyalty Solutions Consultant (all genders) at GK - a global leader in retail innovation and part of the Fujitsu Group - you bring GK Engage to life for customers, prospects, and internal teams by combining loyalty expertise, solution consulting, product demonstrations, and market understanding.

Location: Mobile Work (Germany-wide), Berlin

What You'll Do

• Support sales engagements with strong loyalty, CRM and retail tech expertise.
• Deliver compelling product demos and bring GK Engage to life for prospects.
• Support RFI/RFP processes with structured functional and technical input.
• Contribute to Proof of Concepts and solution design for customer use cases.
• Translate customer needs into clear solution concepts and product feedback.
• Act as a bridge between Sales, Product, and customers.
• Help continuously improve demo setups and sales environments.

What You Bring

• Experience in loyalty, CRM, customer engagement or promotions.
• Background in retail, eCommerce or omnichannel environments.
• Experience in a customer-facing role (e.g. presales, consulting, customer success).
• Ability to translate business needs into technical / solution concepts.
• Strong communication skills and confidence in demos and stakeholder interactions.
• Understanding of SaaS, CRM or marketing automation platforms.
• Structured thinking and hands-on mindset.
• Fluent in English (German is a plus).

Why Join GK?

• Mission-driven: We enable our customers to keep their customers coming back and simplify interactions in retail - for businesses and customers alike.
• Empowered by flexibility: Remote-first - work from where you thrive. This is a full-time role with core availability expected during UK business hours (9am-6pm). Working across a global team means occasional early morning or evening calls, so adaptability matters. Some travel will be required.
• Security with vision: Permanent contract in a future-focused, stable environment.
• Culture that connects: Open, collaborative, and people-first - with great coffee if you drop by
• Backed by strength: With 35+ years of retail tech expertise and as part of Fujitsu, a global IT leader.
• Tech that scales: AI-powered solutions built to grow with the world's leading retailers.
• Think global: 570,000+ installations in 65+ countries. Real impact, worldwide.

Sounds good? Happy to hear from you...

Not sure if you're 100% a match? Let's talk anyway. We're into potential, not perfection.