Account Executive (m/w/d)

Returns aren't just inconvenient, they're quietly eroding the profitability and sustainability of retail brands. At 8returns, we turn the costly chaos of e-commerce returns into streamlined, data-driven profit.

We've been trusted by some of the fastest-growing European DTC brands like OACE, PEGADOR, and GOT BAG, and are now ready to scale our proven solution to larger retail brands-with iconic brands such as Fielmann, Tommy Hilfiger, and FILA already leveraging our platform. This is where you step in.

Your Role

You'll spearhead our growth into the upper mid-market and enterprise segments.

• Drive new business: Build and own your sales pipeline, proactively sourcing leads through targeted outbound, strategic events, and leveraging your personal network.
• End-to-end ownership: Run complex sales cycles from discovery and stakeholder alignment (Operations, Finance, IT, CX) through ROI demonstration, procurement processes, and successful deal closure.
• Collaborate closely: Partner with internal teams to clearly communicate customer insights, ensuring our product continues to lead the market in returns management.
• Forecast rigorously: Maintain clear, accurate, and predictable pipeline forecasting using our CRM (Hubspot).

Must-Have Experience

• 3+ years selling high-value SaaS solutions into retail or fashion companies, consistently exceeding quotas.
• Demonstrated capability to self-source a significant portion of your sales pipeline.
• Fluent communication in German and English (additional European languages beneficial).
• Ability to comfortably discuss technical integrations (API, workflows) with senior stakeholders, including CTOs.
• Strong familiarity with structured enterprise sales methodologies such as MEDDIC or BANT.
• Entrepreneurial mindset: proactive, decisive, thrives in a fast-paced, high-autonomy startup environment.

Nice-to-Have Experience

• Familiarity with logistics, e-commerce operations, or related post-purchase technologies.
• Existing professional network among European retailers, logistics providers, or relevant e-commerce agencies.

What's in it for You

• High-impact territory: Define and dominate the market for returns management in Europe.
• Immediate leverage: Each deal you close will meaningfully influence company growth.
• Product clarity: Represent a best-in-class returns solution that delivers clear, measurable ROI
• Flexible working: Fully remote role with autonomy and trust.
• Equity upside: Opportunity to own a meaningful stake in a high-growth, financially stable SaaS startup.
• Clear career trajectory: Potential to grow into leadership roles as the business expands.

Ready to drive meaningful change in the European retail landscape?