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Erstellt am 22. Mai 2026

System Engineer (m/f/d) Citrix

Zeppelin Group
Garching, Bayern 85748, Germany Vollzeit
Reference: 706030549

In the strategic Management Center Group IT Services of Zeppelin GmbH at our location in Garching near Munich or alternatively in Achim, we are currently looking for a "System Engineer (m/f/d) Citrix".

Your tasks & responsibilities:
  • In your role as a "System Engineer (m/f/d) Citrix" you are responsible for the "Remote Access / Virtual Workplace" service as well as for the steering, coordination and the quality control of our external service provider.
  • You will also be responsible for the monitoring and tracking of SLA, KPI and service performance as well as the incident, problem and escalation management in an international environment.
  • Furthermore, you will also contribute to the planning and further development of the technical roadmap in the areas of Citrix Virtual Apps and Desktops, remote access solutions and cloud-based virtual desktop technologies.
  • You will also be in charge of the evaluation and introduction of future-oriented technologies such as Azure Virtual Desktop (AVD), AWS WorkSpaces / AppStream and hybrid workplace architectures.
  • In addition to this, you will work on the preparation and moderation of service reviews with internal stakeholders and external partners.
  • The coordination with security, network, workplace as well as the support in budget, licensing, and capacity planning will also belong to your area of responsibility.


What we are looking for:
  • Completed degree in computer science, business informatics, or a comparable qualification
  • Several years of experience in IT service management or as a Service Owner / Service Manager
  • Solid knowledge in at least one of the following areas:
    • Citrix Virtual Apps & Desktops
    • Azure Virtual Desktop
    • AWS End User Computing Services
    • Remote access & VPN technologies
  • Experience in managing external service providers and offshore teams
  • Understanding of ITIL processes as well as SLA/KPI management
  • Technical understanding of modern cloud and hybrid architectures
  • Strong communication skills in international teams
  • Structured and independent working style
  • Very good knowledge of German and English, both written and spoken


What we offer:
  • Unique corporate culture: Based on the values of Ferdinand Graf von Zeppelin, we act as a foundation company that is future-oriented, social, and sustainable.
  • We are sustainable: We live and breathe environmental and climate protection. And we take this seriously: by 2030, we will make Zeppelin climate-neutral in its day-to-day business operations.
  • Creative freedom: With us, you get the opportunity to drive issues forward on your own responsibility.
  • Grow with Zeppelin: We support you with extensive development opportunities and a diverse training program.
  • Z Colorful: We work with targeted activities, such as our women's network and our impulse series, to anchor diversity and its appreciation at Zeppelin.
  • Work-life balance: We offer you mobile and flexible working and 30 days of vacation. In addition, we have various offers and initiatives around the topics of health, children and care.
  • Health and fitness: Through our ZFIT initiative, you can participate in various theme weeks and yoga classes, or even lease a company bicycle.
  • Company pension plan: We support your pension.

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