Erstellt am 22. Mai 2026
System Engineer (m/f/d) Citrix
Zeppelin Group
Garching, Bayern 85748, Germany
Vollzeit
Reference: 706030549
In the strategic Management Center Group IT Services of Zeppelin GmbH at our location in Garching near Munich or alternatively in Achim, we are currently looking for a "System Engineer (m/f/d) Citrix".
Your tasks & responsibilities:
What we are looking for:
What we offer:
Your tasks & responsibilities:
- In your role as a "System Engineer (m/f/d) Citrix" you are responsible for the "Remote Access / Virtual Workplace" service as well as for the steering, coordination and the quality control of our external service provider.
- You will also be responsible for the monitoring and tracking of SLA, KPI and service performance as well as the incident, problem and escalation management in an international environment.
- Furthermore, you will also contribute to the planning and further development of the technical roadmap in the areas of Citrix Virtual Apps and Desktops, remote access solutions and cloud-based virtual desktop technologies.
- You will also be in charge of the evaluation and introduction of future-oriented technologies such as Azure Virtual Desktop (AVD), AWS WorkSpaces / AppStream and hybrid workplace architectures.
- In addition to this, you will work on the preparation and moderation of service reviews with internal stakeholders and external partners.
- The coordination with security, network, workplace as well as the support in budget, licensing, and capacity planning will also belong to your area of responsibility.
What we are looking for:
- Completed degree in computer science, business informatics, or a comparable qualification
- Several years of experience in IT service management or as a Service Owner / Service Manager
- Solid knowledge in at least one of the following areas:
- Citrix Virtual Apps & Desktops
- Azure Virtual Desktop
- AWS End User Computing Services
- Remote access & VPN technologies
- Experience in managing external service providers and offshore teams
- Understanding of ITIL processes as well as SLA/KPI management
- Technical understanding of modern cloud and hybrid architectures
- Strong communication skills in international teams
- Structured and independent working style
- Very good knowledge of German and English, both written and spoken
What we offer:
- Unique corporate culture: Based on the values of Ferdinand Graf von Zeppelin, we act as a foundation company that is future-oriented, social, and sustainable.
- We are sustainable: We live and breathe environmental and climate protection. And we take this seriously: by 2030, we will make Zeppelin climate-neutral in its day-to-day business operations.
- Creative freedom: With us, you get the opportunity to drive issues forward on your own responsibility.
- Grow with Zeppelin: We support you with extensive development opportunities and a diverse training program.
- Z Colorful: We work with targeted activities, such as our women's network and our impulse series, to anchor diversity and its appreciation at Zeppelin.
- Work-life balance: We offer you mobile and flexible working and 30 days of vacation. In addition, we have various offers and initiatives around the topics of health, children and care.
- Health and fitness: Through our ZFIT initiative, you can participate in various theme weeks and yoga classes, or even lease a company bicycle.
- Company pension plan: We support your pension.