SAP EWM Customer Care Consultant

This role can be done entirely remotely!

As an SAP EWM Customer Care Consultant, you will be responsible for 2nd and 3rd level support for our 24/7 systems. You will communicate with end users to diagnose errors and resolve issues as quickly as possible.

What you'll be handling:

• Analysis and processing of tickets in 2nd and 3rd level support
• Error diagnosis in SAP EWM processes and implementation of minor customising adjustments
• Integration of UI5 and ABAP development into root cause analysis
• Documentation and tracking of tickets in accordance with SLA specifications
• Support in the further training of first level support and end users

What you'll need:

• Good knowledge of SAP EWM (customising, debugging) and Office 365
• Experience in logistics or automation technology
• Business fluency in English
• Willingness to work shifts

What you'll receive:

• An appreciative working environment, motivated team and an open feedback culture
• Working with high-quality IT equipment and the latest technologies
• Wide range of opportunities for professional and personal development through in-person training and eLearning sessions
• A reliable and stable employer based on the philosophy "Focusing on People - Learning and Growing"
• Exciting, international projects for renowned customers

In this position, you can expect the following benefits, among others.

Home office

Modern Workplace

Training & Development

Sustainability

Flexible Working Hours

Employee Discounts

Dual Employee Participation

All benefits