IT Specialist - Working Student (f/m/x)

Our goal is to have a solar system on every roof, a storage unit in every house, and an electric car in every garage. Enpal makes this possible with an integrated total solution for decentralized energy-from solar systems and battery storage to wall boxes, smart meters, and heat pumps. At the heart of it all is our AI-powered platform Enpal.One+, which intelligently connects thousands of systems and efficiently optimizes electricity procurement and feed-in on the energy market.

Are you ready for solutions that are more than just a promise and bring real quality of life to thousands of households every day? What you create at Enpal will deliver clean electricity tomorrow and bring about lasting change in how we use energy.

Role Overview
We are looking for a reliable Working Student to support our IT team with day-to-day hardware operations and basic IT support tasks. This role is primarily focused on device handling, setup, and logistics, with some exposure to end-user support.

Key Responsibilities

• Prepare and set up laptops and other hardware (Windows & Mac)
• Support onboarding handling standardized kits
• Handle hardware logistics (inventory, packing, shipping, returns)
• Assist with workspace setup (monitors, docks, peripherals)
• Maintain accurate tracking of devices and assets

• Basic understanding of IT concepts and good logical thinking
• Hands-on and comfortable working with hardware
• Familiar with tools like Outlook, Teams, and basic Office 365 usage
• Able to follow structured processes and instructions
• Organized and detail-oriented
• Reliable and proactive mindset

• Initial experience in IT support or helpdesk
• Exposure to Windows/Mac device setup
• Familiarity with ticketing tools (e.g. Jira)

• Devices are prepared and delivered on time
• Hardware inventory is well tracked and organized
• Basic user issues are resolved efficiently or escalated correctly

• Work at Germany's first green unicorn - Play an active role in shaping the solar energy transition.

• The sun shines all over the world - At Enpal, you'll work with a highly motivated, diverse team of over 65 nationalities.

• The ideal setup for your focus - We are convinced that excellent results are achieved when the conditions are right. That's why we rely on a hybrid working concept that gives you the freedom to always work in the way that best suits your tasks. Do you need new inspiration on an international level? With Workflex, we offer you the opportunity to relocate abroad for up to 30 days a year, depending on your responsibilities.

• Grown-up business & startup spirit - In our modern office in Berlin-Friedrichshain, you'll find everything your heart desires, from height-adjustable desks and table tennis to stocked beverage fridges and barista coffee.

• Your kick-start at Enpal - Onboarding day with a welcome bag, buddy program, and a team that really supports you.

• Stay up to date & help shape the future - Transparent all-hands meetings, short decision-making processes, and an open feedback culture - without mistakes, there is no progress.

• The energy transition can only be achieved together - At Enpal, you can expect legendary team spirit and unforgettable team events.

• Your extra boost - 29 + 2 vacation days, discounted membership at Wellhub, and corporate benefits. Everything you need to help you achieve a good work-life balance.