Erstellt am 23. Mai 2026
Global Relationship Manager - Assistant Vice President - English
Genpact
München, Bayern 80331, Germany
Vollzeit
Reference: 2029692236
Global Relationship Manager
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description -
Inviting applications for the role of Global Relationship Manager- Assistant Vice President - English
This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing relationships with existing and target new executives in existing accounts clients. Position is mapped to 4 accounts in a particular vertical.
Responsibilities:
- Understanding customer needs and translating them into winning proposals for Genpact and its customers.
- Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers.
- Understanding the marketplace and the competitor offering;
- drive strategic sales initiatives for Genpact.
- Leveraging and creating networks that result in potential opportunities/leads in the customers organization globally understanding what competition is offering.
- Connecting at Cx O level in the customer organization;
- build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact.
- Providing insights on what is happening on customers financials and drive business strategies within operating teams to add value to the customer.
- Building running and managing the governance around customer and Genpact communication enabling better visibility transparency and partnership within the relationship.
- Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations.
- Cross-selling all Genpact products to the customers drives higher growth penetration.
- Becoming a key intermediary between global delivery team and the customer.
- Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical.
- Participating in Industry 3 rd party seminars Quarterly meetings Earnings calls Analyst forums to develop deeper industry connects in relation to the customer and customer industry.
- Playing a key role in providing timely and high quality RFX responses.
- Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability.
- Providing Market Intelligence for costing on proposals.
- Partnering with Genpact offshore delivery teams to create effective deal solutions.
Qualifications -
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications -
ITIL Foundation Certificate in IT Service Management - AxelosAxelos
Required Skills -
Automation Technology, Business Consulting, Customer Relationship Management (CRM), DevOps, Digital Business Strategy, Financial Analysis Reporting, Global Business Strategies, Sales, Sales Forecasting, SAP Overview
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Relationship Management
Remote Type -
Office
Work Shift -
Standard (Germany)
Why join Genpact?
• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
Ready to turn bold ideas into real-world impact?
At Genpact, we don't just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we're at the forefront of it. Genpact's AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world's leading enterprises.
Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.
Job Description -
Inviting applications for the role of Global Relationship Manager- Assistant Vice President - English
This role ensures Genpact experiences growth in priority and growth mining accounts. You will be managing relationships with existing and target new executives in existing accounts clients. Position is mapped to 4 accounts in a particular vertical.
Responsibilities:
- Understanding customer needs and translating them into winning proposals for Genpact and its customers.
- Winning new growth deals in customer account per pre agreed targets - Meet and surpass Operating Plan (OP) numbers.
- Understanding the marketplace and the competitor offering;
- drive strategic sales initiatives for Genpact.
- Leveraging and creating networks that result in potential opportunities/leads in the customers organization globally understanding what competition is offering.
- Connecting at Cx O level in the customer organization;
- build/maintain relationships that enable higher customer satisfaction (measured via NPS survey system) and delivered business impact.
- Providing insights on what is happening on customers financials and drive business strategies within operating teams to add value to the customer.
- Building running and managing the governance around customer and Genpact communication enabling better visibility transparency and partnership within the relationship.
- Effectively construct and tell a compelling and clear story around the value proposition both orally and in presentations.
- Cross-selling all Genpact products to the customers drives higher growth penetration.
- Becoming a key intermediary between global delivery team and the customer.
- Promoting Genpact and grow Brand Awareness in the customer organization / Industry vertical.
- Participating in Industry 3 rd party seminars Quarterly meetings Earnings calls Analyst forums to develop deeper industry connects in relation to the customer and customer industry.
- Playing a key role in providing timely and high quality RFX responses.
- Partnering with RFI/RFP team & Finance on customer proposals to realize customer needs while maintaining profitability.
- Providing Market Intelligence for costing on proposals.
- Partnering with Genpact offshore delivery teams to create effective deal solutions.
Qualifications -
Bachelors - Commerce, Bachelors - Economics, Bachelors - Finance, Masters - Business Administration, Masters - Business Analytics
Certifications -
ITIL Foundation Certificate in IT Service Management - AxelosAxelos
Required Skills -
Automation Technology, Business Consulting, Customer Relationship Management (CRM), DevOps, Digital Business Strategy, Financial Analysis Reporting, Global Business Strategies, Sales, Sales Forecasting, SAP Overview
Language
English
Language Proficiency -
Proficient - C2
Additional Job Location -
Job Type
Regular
Master Skill List -
Relationship Management
Remote Type -
Office
Work Shift -
Standard (Germany)
Why join Genpact?
• Lead AI-powered transformation - Drive innovation and solve real-world business challenges that matter
• Make an impact - Help global enterprises solve business challenges that matter
• Accelerate your career - Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
