Project Manager

• Own the end-to-end delivery of multiple customer implementation projects, managing all phases from project initiation through deployment and handover.
• Coordinate project scope, timelines, budgets, dependencies, and risks to ensure successful and timely delivery.
• Lead regular customer meetings, steering committees, and project reviews while providing clear and proactive status reporting.
• Manage change requests, project escalations, and stakeholder communications to maintain alignment and customer satisfaction.
• Collaborate with internal teams, including implementation specialists, technical experts, support teams, and customer success professionals, ensuring clear ownership and accountability.
• Leverage AI-powered tools and automation solutions to streamline project administration, reporting, documentation, and follow-up activities.
• Monitor project health using data-driven insights and predictive analysis to identify potential risks and implementation challenges early.
• Maintain accurate project records and reporting within project management and CRM systems.
• Contribute to the continuous improvement of project delivery frameworks, templates, best practices, and AI-enabled workflows.

Requirements

• 2 to 4 years of project management experience, ideally within B2B SaaS implementations, professional services, software delivery, or consulting environments.
• Strong knowledge of project management fundamentals, including scope management, scheduling, risk assessment, RAID management, change control, and stakeholder communication.
• Experience managing multiple projects simultaneously in fast-paced environments.
• Proficiency with modern project management tools such as Jira, Monday.com, Notion, Rocketlane, Precursive, Smartsheet, or similar platforms.
• Demonstrated interest in leveraging AI tools such as ChatGPT, Claude, Notion AI, or similar technologies to improve productivity and project outcomes.
• Excellent written and verbal communication skills in English, with confidence interacting with customers and senior stakeholders.
• Strong organizational, problem-solving, and prioritization skills with the ability to work independently in remote environments.
• Comfortable collaborating across multicultural and distributed teams while maintaining high levels of ownership and accountability.
• Ability to adapt quickly, manage competing priorities, and drive projects to completion with minimal supervision.

Nice to Have

• Experience implementing Salesforce-based solutions or other vertical SaaS platforms.
• Exposure to the hospitality, travel, or events industries.
• Professional project management certifications such as PMP, PRINCE2, Agile, or Scrum certifications.
• Experience building AI-driven automations, workflows, or integrations using tools such as Zapier, Make, n8n, Python, or JavaScript.
• Familiarity with Salesforce as an end user or administrator.
• Additional European language skills, including German, French, or Spanish.

Benefits

• Fully remote position with flexibility to work from anywhere within Europe.
• Choice of premium IT equipment, including Apple or Windows devices.
• Opportunity to work in a high-growth international SaaS environment with significant career development potential.
• Exposure to cutting-edge AI tools, workflows, and innovation-driven project delivery practices.
• Collaborative, people-focused culture that values autonomy, transparency, and work-life balance.
• International team environment with colleagues located across multiple continents and nationalities.
• Regular virtual and in-person company events that foster connection and collaboration.
• Direct exposure to senior leadership and the opportunity to make a meaningful impact on business growth and customer success.
• Supportive environment that encourages continuous learning, ownership, and professional development.

Hiring Process

• Introductory conversation with the HR team.
• Interview with the VP of Delivery & Customer Success.
• Practical project planning and risk management case study.
• Case review discussion with senior team members.
• Final interview with executive leadership.