Senior IT Administrator
Why this role is exciting
We're looking for a hands-on Senior IT Administrator to own and scale our internal IT operations, tools, devices, user management, and automation across Vay.
This will be in a critical role working across almost every department at Vay, and supporting the entire organization by owning and evolving our internal IT systems and tools. From managing Google Workspace and Atlassian products to troubleshooting daily issues, you'll be the go-to person for everything IT. You'll have the autonomy to make improvements, automate processes, and scale infrastructure as we grow, while ensuring our internal systems run like clockwork.
What you'll be driving
- Install, configure, and maintain software and hardware for seamless functionality company-wide
- Manage internal network services and a suite of technology tools
- Set up and manage user accounts; especially in Google Workspace and Atlassian products
- Automate internal IT processes to drive efficiency and minimize manual work
- Support helpdesk operations, ensuring timely resolution of desktop, application, and equipment issues
- Maintain and evolve internal IT documentation and policies to keep them accessible and crystal clear
This might be a great fit, if you have
- Several years of experience in a similar IT administration, support or helpdesk position
- Hands-on experience with tools such as Google Workspace, Atlassian, or similar IT administration systems
- Familiarity with Windows and macOS administration
- Great communication skills
- Troubleshooting and problem solving mindset
- Ability to automate processes and tooling.
Why choose Vay
A global team of smart, motivated people from 30+ countries who love tackling hard problems and turning bold ideas into reality
Huge scope for impact in a fast paced environment
ESOP stock options: A stake in Vay's future - not just a salary
Unlimited Paid Vacation Days
Subsidized Deutschland ticket (Berlin)
Subsidized Urban Sports Club or FitX Membership
All Vay team members receive 30% off their Vay rides
Exclusive external discounts
350 Home Office Set-up
Fully funded German Lessons
Regular team events throughout the year
