Product Manager, Routing
What's the role?
We are seeking a capable and motivated Product Manager to support a portfolio of Routing and Navigation, serving both Automotive and Enterprise markets. This role suits a product professional who can contribute to product strategy, support product innovation and evolution, help deliver a strong and differentiated offering, and maintain a clear focus on quality KPIs and cost targets. The role works closely with cross-functional teams, including Automotive and Enterprise go-to-market teams, development, data operations, and customer support, to ensure the successful delivery and growth of our routing offerings. Key Responsibilities Product Strategy and Roadmap- Contribute to a clear product vision and strategy for routing services that aligns with the company's overall goals and market needs.
- Help develop and maintain a product roadmap that integrates data and services, ensuring alignment with business objectives and customer demands.
- Prioritise product features, enhancements, and improvements based on market input, research, customer feedback, and business priorities.
- Support the ideation, validation, and development of routing features and capabilities from concept through to production release.
- Conduct market research and competitive analysis to identify opportunities for innovation and differentiation in routing, including EV routing, truck routing, and multi-modal use cases.
- Collaborate with go-to-market, development, and design teams to create customer-centric routing products that meet market demands.
- Maintain a strong focus on product quality, treating internal and customer-facing quality KPIs as a central part of day-to-day product work.
- Contribute to cost targets for the routing portfolio.
- Monitor product performance metrics and make data-informed decisions to optimise product quality and cost.
- Work closely with development and data sourcing teams to support effective integrated product roadmaps and quality KPIs.
- Work closely with go-to-market teams to support effective go-to-market strategies and licensing models.
- Act as a point of contact for internal and external stakeholders on routing topics, including engineering colleagues, customers, and partners.
- Communicate product direction, propositions, and performance clearly to stakeholders, building alignment and support.
- Facilitate cross-functional collaboration so that teams are aligned and working towards common goals.
- Represent the voice of the customer throughout the product lifecycle, ensuring that customer needs and feedback are reflected in product decisions.
- Conduct regular customer interviews, surveys, and testing to gather insights and improve the routing offering.
- Help build customer satisfaction and loyalty by delivering products that meet customer expectations.
Who are you?
- Bachelor's degree in Product, Business, Marketing, Engineering, a related field, or equivalent practical experience.
- 5-10 years of experience in product management, with prior exposure to routing, navigation, mapping, or related location-based products a bonus.
- You care about your customers, take time to understand their problems, and look for ways to solve them.
- Familiarity with, or strong interest in, routing-related domains such as EV Routing and Vehicle Navigation, and Fleet Logistics.
- Solid problem-solving skills, with the ability to support data-informed decisions.
- Good communication and presentation skills, with the ability to engage stakeholders at different levels.
- Working knowledge of market research, competitive analysis, and customer segmentation.
- Experience working in agile product development environments.
- Comfortable in a dynamic environment, able to manage several workstreams in parallel.
HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.
As part of HERE Technologies employment process, candidates will be required to successfully complete a pre-employment screening process. This offer and any related claims are subject to the successful completion of a pre-employment screening. This will involve employment, education, and criminal verification if applicable.
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Who are we?
HERE Technologies is a location data and technology platform company. We empower our customers to achieve better outcomes - from helping a city manage its infrastructure or a business optimize its assets to guiding drivers to their destination safely.
At HERE we take it upon ourselves to be the change we wish to see. We create solutions that fuel innovation, provide opportunity and foster inclusion to improve people's lives. If you are inspired by an open world and driven to create positive change, join us. Learn more about us on our YouTube Channel.
Employment Type: OTHER