Travel Advisor

Who we are

Travel should be exciting to plan-not overwhelming. That's why, in 2013, four travel lovers set out to change the game. They created Worldia, a platform that makes it easy for travel agencies to build, customize, and book unforgettable trips for their clients-all in just a few clicks.

We partner with travel agencies giving them the tools to offer made-to-measure journeys across 90+ destinations, backed by cutting-edge technology and top-tier customer support.

And because we have a winning formula, we're continuing to drive our growth-expanding internationally, innovating our tech, and welcoming new partners to reimagine the future of travel.

Ready to be part of the journey?

Our values

AMBITION // Shoot for the moon
PLEASURE // Spend good time all together
INTEGRITY // Be honest and transparent, always

Missions

As part of the Travel Advisor team in our Berlin office, you will join your colleagues in these following tasks:

• You'll provide expert travel planning and advice, primarily for our agency partners, and occasionally for direct customers.
• You'll deliver support via phone and email, ensuring a smooth and positive experience for our partners and arrange services with our local partners to ensure seamless travel experiences
• No need for long searches: you'll deliver clear, accurate answers to our partners' questions about Worldia and our platform.
• Share your knowledge: we and our customers love your genuine insider travel tips.
• Build customer loyalty: thanks to your support, curious prospects become enthusiastic Worldia ambassadors.
• You'll have the opportunity to create tailor-made itineraries and offers, discovering new destinations every day.

What we are looking for:

The skill set needed to succeed:

• You live in Berlin or are willing to relocate to Berlin to work in our office.
• You speak German at C2 level and very good English, both written and spoken.
• Ideally, you have some initial experience in the travel industry, but career changers are also very welcome!
• You are organized, thorough, and have a good eye for detail.
• You like to take initiative and are solution-oriented.
• You're enthusiastic and persuasive.
• You're not afraid to pick up the phone and enjoy talking to customers and partners.
• You're not afraid of new challenges.
• Travel is in your DNA!

Benefits & Perks

• Hybrid work model (2 days remote/week) + 4 weeks of remote work within the EU per year
• 27 days of PTO (with possibility to increase to a max of 30 days depending on seniority)
• Lunch: up to 7,5 € lunch compensation for 15 working days per month only for work related meals
• Mobility: up to 40€ mobility compensation for each month to be used for your work way
• Voucher: monthly tax free voucher for up to 50€
• Subsidised Urban Sports Membership
• Nice office premises in the Mitte neighbourhood (the office is pet friendly!)
• Travel Industry Card (After validation of probation period)
• Worldia's booking trip at cost(net) price

Worldia has signed the IDEA Pact (Inclusion - Diversity - Equity - Accessibility) and respects a fair and non-discrimination recruitment process

We are also proud to be certified HAPPY INDEX® AT WORK BY CHOOSE MY COMPANY®!

Department Customer Support & Operations Locations Berlin Remote status Hybrid