Account Management Intern

Location: Berlin

Duration: 3 or 4 months full-time or 6 months part-time

Type: Internship

Department: Sales

We are looking for a driven and curious Account Management Intern to join our team in Berlin, This internship is a great opportunity to gain hands-on experience in partner management, commercial development, and data-driven decision-making within a fast-growing tech company. You'll work closely with experienced Account Managers, supporting a portfolio of restaurant and retail partners and contributing to their growth on the Wolt platform.

What you'll be doing

Day-to-day in this role you'll:

• Partner Support: Assist Account Managers in managing a portfolio of restaurant and retail partners, helping with follow-ups, meeting preparation, and ongoing communication.
• Performance Analysis: Support in reviewing partner performance data (e.g. orders, conversion, visibility) to identify trends and improvement opportunities.
• Commercial Support: Help prepare materials and insights for commercial discussions, product introductions (such as Wolt Ads or Wolt+), and periodic business reviews.
• Operational Coordination: Support partners with day-to-day operational questions and collaborate with internal teams to help resolve issues efficiently.
• Product Adoption: Assist in tracking adoption of relevant Wolt products and identifying partners who could benefit from additional tools and services.
• Field Visits & Relationship Building: Join partner meetings and occasional restaurant visits together with Account Managers to better understand partner needs and strengthen relationships.
• Feedback & Insights: Collect feedback from partners and share observations with the team to help improve processes, tools, and partner experience.

Our humble expectations

• Education: Currently pursuing a degree in Business, Marketing, Sales, or a related field and being in their last year of studies.
• Communication Skills: Strong verbal and written communication skills in English and German
• Analytical Thinking: Ability to analyse data, identify trends, and make informed decisions.
• Proactiveness: A self-starter with a can-do attitude and the ability to work independently in a fast-paced environment.
• Adaptability: Comfortable with multitasking and adjusting to new priorities as they arise.
• Tech-Savvy: Able to adopt new technologies quickly, for example Google suite, Slack, analytics tools etc.
• Interest in Account Management: Motivated to develop skills in partner management, relationship-building, and long-term business development

What we offer

• A hands-on internship with one of Europe's most exciting tech companies
• A chance to collaborate with teams across multiple countries
• Mentorship and support from seasoned professionals
• A fun, inclusive, and friendly work culture

Next steps

If this sounds like your kind of internship, we'd love to hear from you! Apply now and we'll be in touch. Our recruitment process typically includes a short call with one of our team members followed by a task or a second conversation to dive deeper into the role.