Central Bank Cash Payments (Cash Projections) - Cash Asset Management Utility (Payments Operations) - Senior Associate (all genders)

This is a high-impact role supporting Corporate Treasury and firmwide liquidity and balance sheet management. The team values ownership, clear communication, and practical ideas that improve resilience and reduce operational friction.

As a Senior Associate within the Projections Service team, you will play a key role in the Cash Projections Team-delivering high-quality outputs and proactive, credible engagement with Corporate stakeholders. You will build capability across payments operations, controls, stakeholder engagement, and process improvement in a fast-paced, time-sensitive environment. You will also help drive continuous improvement, strengthen the control environment, and contribute to a collaborative, inclusive culture.

Job responsibilities

• Oversee large-value currency positions, meeting strict deadlines and data-quality standards
• Manage the overall Central Bank EUR position and associated intraday liquidity, ensuring the bank meets payment obligations, cut-offs, and service levels; monitor clearing channels and TARGET2-Securities (T2S) cash settlements
• Identify, investigate, and appropriately challenge discrepancies and anomalies; escalate to mitigate risk
• Maintain strong risk and control discipline, owning issues through to resolution. Deliver clear, concise communications tailored to stakeholders at all levels across the firm
• Partner across Cash Asset Management (service leads, change teams, operations) to influence change and improve outcomes. Building and maintaining strong relationships with Frankfurt and London Treasury teams
• Own and deliver process enhancements to reduce manual exceptions and improve operational resilience
• Provide approval support aligned to FINRA Series 99 supervisory expectations
• Manage internal and external project-related requests, including implementation of payment scheme changes and delivery of regulatory testing, providing timely updates and end-to-end ownership through completion
• Lead Central Bank incident management, including communication, escalation, and coordination with Central Banks and internal technology partners through to resolution
• Attend central bank working groups and forums and provide timely management updates on key discussion points, actions, and upcoming regulatory and operational changes
• Contribute to team coverage via rotating shifts (between 6:00 a.m. and 6:00 p.m. CET) and very occasional weekend support

Required qualifications, capabilities, and skills

• FINRA Series 99 qualified (or willing to obtain within 6 months of start date)
• Strong numeracy and attention to detail; able to work accurately under pressure
• Proven ability to manage multiple priorities and meet tight deadlines in a time-sensitive environment
• Strong analytical and problem-solving skills, with confidence to challenge and escalate when needed
• Solid awareness of risk and control expectations in an operational environment
• Excellent written and verbal communication skills; able to build relationships and influence outcomes
• Strong ownership mindset: accountable for outcomes and follows through to resolution with timely updates

Preferred qualifications, capabilities, and skills

• Payments and/or cash management experience
• Financial Services experience, particularly within operations
• Demonstrated passion for continuous improvement (e.g., reducing breaks and exceptions, improving data quality, simplifying workflows)

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.