Head of Yacht Operations (m/f/d)

As a Head of Yacht Operations (m/f/d) at BSM Yachting, you will be responsible for overseeing the safe, efficient, and compliant operation of a diverse fleet of yachts. You will ensure seamless coordination between vessel and shore, maintain high operational standards, and provide expert guidance to owners and key stakeholders. This role plays a strategic part in delivering service excellence, driving continuous improvement, and leading a team of specialists to uphold the highest standards in yacht management.

Key Responsibilities

• Lead and supervise all aspects of yacht operations for both private and commercial vessels.
• Manage and guide a team of yacht managers, crew managers, compliance specialists, and administrators.
• Oversee daily operational activities, ensuring adherence to safety, regulatory, and compliance requirements.
• Serve as the primary point of contact for assigned yachts, maintaining strong communication with owners and their representatives.
• Supervise certification, class, and insurance requirements across the fleet.
• Ensure effective budget management, cost control, and financial reporting for clients.
• Oversee safety management processes and ensure correct implementation of ISM and related standards.
• Develop and enhance operational processes, systems, and organizational effectiveness.
• Coordinate and support the use of management software tools.
• Drive continuous improvement through research and development of operational tools and methods.
• Support supplier selection, negotiation, and performance oversight.
• Provide reporting and client support as required.

Qualifications & Experience

• Senior sea-going experience in a deck officer position on yachts or passenger vessels.
• Proven experience in shore-based yacht management (ideal).
• 10-15 years of overall professional experience.
• Expert-level knowledge of ISM/ISPS, SOLAS, MLC, and STCW.
• Auditing and surveying experience.
• Strong understanding of large yacht technical operations.
• Solid knowledge of budgeting, financial reporting, and cost control.
• Fluent English communication skills; additional languages are an advantage.

Skills & Competencies

• Excellent communication, presentation, and diplomacy skills.
• Strong leadership capabilities with the ability to guide and collaborate effectively.
• Autonomous, disciplined, and able to manage multiple priorities.
• Skilled in problem-solving and delivering effective solutions.
• Resilient and able to perform under pressure in a multicultural environment.
• Team-oriented mindset with a positive attitude and good sense of humour.

Why You Should Join Us!

We offer a supportive environment, competitive compensation, and meaningful opportunities. By joining us, you will enjoy:

• A dynamic and international work environment
• Opportunities to contribute to high-value vessel operations
• Professional growth and exposure to diverse technical challenges
• A collaborative culture that values expertise and innovation

Division BSM Yachting Locations Hamburg, Germany Remote status Hybrid Employment type Full-time Employing Company BSM Yachting GmbH Address Vorsetzen 54, 20459 Hamburg