Erstellt am 10. Juni 2026
Administrative Assistant Quality Management - Customer Service
AKG Group
Hofgeismar, Hessen 34369, Germany
Vollzeit
Reference: 535728452
(m/w/d)
Apply now
Job Informations
Tradition and Innovation
The AKG Group has been a specialist in the field of heat transfer since 1919. With currently more than 3,000 employees at 14 locations in Europe, America, and Asia, the company develops and manufactures high-quality components and systems for a wide range of applications and industries. Here in Hofgeismar, you can expect highly qualified training, exciting tasks, and excellent future prospects.
Administration
Full-time
Your tasks at AKG
What we require from you
Your Benefits
Long-term prospects
At AKG, we focus on continuity rather than fluctuation - with secure jobs and genuine opportunities for development.
Team spirit that connects
Collaboration on equal terms and strong teamwork - we all pull together.
Technology that inspires
Our products are known worldwide for their quality and innovation - that makes us proud and motivates us.
Career growth on site
At Hofgeismar, you don't just work - you grow. Internal development and promotion opportunities are part of our culture.
Stability with purpose
Many employees have been with us for years - because here, job security goes hand in hand with meaningful work.
Local impact, global reach
From Hofgeismar, we support customers world-wirde- with high-tech solutions and local expertise.
AKG Hofgeismar
Anna Thöne
HR Specialist
Apply now
Job Informations
Tradition and Innovation
The AKG Group has been a specialist in the field of heat transfer since 1919. With currently more than 3,000 employees at 14 locations in Europe, America, and Asia, the company develops and manufactures high-quality components and systems for a wide range of applications and industries. Here in Hofgeismar, you can expect highly qualified training, exciting tasks, and excellent future prospects.
Administration
Full-time
Your tasks at AKG
- Create and manage complaint cases in accordance with guidelines, including final documentation and archiving
- Have the grounds for complaints reviewed by relevant departments; in doing so, obtain and supplement any missing documents and information
- Draft customer correspondence (partly in English)
- Initiate corrective measures to prevent errors within a defined area of responsibility based on complaints
- Monitoring of specified deadlines and dates
- Cost tracking for complaint processes and supplier complaints, including the creation of charge notes
- Organizing the shipment of parts, including the preparation of the corresponding shipping documents and invoices (exports in collaboration with other departments)
What we require from you
- Completed business training or equivalent qualification
- Strong written and spoken English skills
- Experience working with SAP and M365
- A structured approach to work and a high degree of initiative
- Excellent communication skills
Your Benefits
Long-term prospects
At AKG, we focus on continuity rather than fluctuation - with secure jobs and genuine opportunities for development.
Team spirit that connects
Collaboration on equal terms and strong teamwork - we all pull together.
Technology that inspires
Our products are known worldwide for their quality and innovation - that makes us proud and motivates us.
Career growth on site
At Hofgeismar, you don't just work - you grow. Internal development and promotion opportunities are part of our culture.
Stability with purpose
Many employees have been with us for years - because here, job security goes hand in hand with meaningful work.
Local impact, global reach
From Hofgeismar, we support customers world-wirde- with high-tech solutions and local expertise.
AKG Hofgeismar
Anna Thöne
HR Specialist
