Enterprise IT Services Engineer (f/m/d)

Team

As an Enterprise IT Services Engineer you will join an international team of IT professionals that supports the growth and internal IT operations of Raisin globally. The main task of the team is to manage and configure the applications and services that support the internal IT operations and the company's goals, compliance, security and growth in a sustainable way.
The team manages core IT services, such as Google Workspace, Jamf, InTune, Automox, Okta, Meraki, Palo Alto Prisma etc. and enables the IT operations on that aspect to our employees world wide.

Your Responsibilities

• IT Services operations
  
  • Configuration and administration of the enterprise IT services and applications.
  • Structured change management for any change requests.
  • Integration between the enterprise IT services and other applications/services in the organization.
• Secure IT operations
  • Secure and fast IT offboardings
  • Devices are managed, controlled, updated and secure
  • Support InfoSec requests and implementations
• Support other functions by means of integrations and automations
  
  • Integrate services used by different teams to ease access and information sharing
  • Automate internal team processes through scripts
  • Leverage AI to optimise / automate
  • Proactively improve shared enterprise IT services to support other teams' needs.
• Productive enterprise IT operations
  
  • Improve employees' on/off-boarding and support processes
  • Automate IT processes through integrations and scripts

Your Profile

• 3-6 Year experience in IT administration in SaaS or hybrid environments
• Good knowledge in configuration and change management of multiple applications
• Deep experience with:
  
  • Programming, eg. Python, PowerShell, Bash, Google Apps Script
  • Computer networks, network administration and network installation (experience with Meraki and/or Palo Alto Prisma is a big plus)
  • IT SaaS services like Jamf, InTune, AzureAD, Google Workspace, Okta
  • AWS, IaC, Terraform, GitLab
• Excellent communication skills.
• Previous work experience in a rapid growing Enterprise B2B SaaS environment is a plus
• Excellent knowledge of technical management, information analysis and of computer hardware/software systems
• Strong creative and analytical thinking
• Bachelor's degree (or equivalent) in information technology or computer science

Join our mission, join our team - and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of 2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than 20 per month.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with 25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.