Specialist Ordermanagement Rail Services (m/w/d)
NAXCON GmbH, located in the heart of Freiburg, is at the forefront of the German IT and engineering industry.
Our experts have extensive knowledge in software and hardware development, state-of-the-art electronics, and future-oriented technologies such as artificial intelligence and virtual reality.
We are not only dedicated to project work for our customers, but also intensively pursue in-house innovation projects as well as research & development. Renowned companies from a wide range of German industries place their trust in us - demonstrating the outstanding expertise and commitment of our engineers.
Position: Specialist Ordermanagement Rail Services
Location: Berlin, Germany
Field: Automotive
Type: Full-time
Tasks:
We are seeking a Specialist in Order Management for Rail Services (m/f/d) for our client based in Berlin.
- The successful candidate (m/f/d) will be responsible for the following tasks and duties:
- Order management for the services business, from order receipt to invoicing: complex overhaul projects, repairs, and complaint management
- Active project coordination with customers, sales and other internal stakeholders
- Independent, proactive and solution-oriented project management (cross-process coordination with internal and external parties) including the organisation of meetings
- Support in the area of project initiation and preparation
- Preparation of cost estimates
- Initiation of dispatch processes, including tracking
- Determination of prices in accordance with sales specifications and subsequent invoicing
- Conducting project evaluations (project controlling) and corresponding documentation
Requirements:
- Ability to work independently
- Ability to work as part of a team
- A strong willingness to learn, as well as resilience and flexibility
- A strong focus on performance and quality
- Depending on qualifications and professional experience, the role will be classified under BER08 or BER09.
- Vocational training
- Commercial training (minimum vocational qualification)
or Technical training (minimum vocational qualification) - Comparable qualification (minimum Bachelor's degree)
- At least 2 years' professional experience
- Experience in project-based contract management
- German: at least business fluent
- English: at least proficient
- SAP R/3 user knowledge is an advantage
- Basic knowledge of customs clearance is an advantage
- Independent, structured, goal-oriented approach to work
- Strong service and customer focus
- Confident manner and communication skills
What we offer:
Join a cosmopolitan and internationally mixed team: We welcome individuals from all backgrounds and cultures to contribute their unique perspectives and talents to our team.
Polish your German language skills: If you are looking to improve your German language skills, we offer a supportive environment where you can practice and develop your language abilities: whether you are a beginner or an advanced speaker.
Benefit from a fixed contact person from the company: We understand the importance of having a reliable point of contact within the company. That's why we assign a dedicated contact person who will provide guidance and support throughout your employment with us.
Professional growth and development: With us, our engineers can immerse themselves in new industries or projects after just 1-2 years and actively transfer knowledge.
Enjoy regular team events with the company: We believe in the power of team building and fostering positive relationships within the workplace. That's why we organize regular team events to promote collaboration and strengthen our team bonds.
Competitive compensation package: At NAXCON, we believe that our engineers are our greatest asset. That's why we offer a comprehensive and competitive compensation package that includes a salary commensurate with experience and expertise.
