eCommerce Key Account Manager - EU

What youll do

• Own sales performance, margin and overall account health across assigned EU marketplaces for our General Manufacturing and Maintenance business in Adhesive Technologies.
• Monitor and improve operational performance under Amazon 1P, proactively managing chargebacks, shortage claims, logistics compliance and vendor scorecard metrics in close alignment with Supply Chain and Logistics teams
• Lead performance discussions with platform partners, managing funding, promotions and commercial alignment.
• Identify and resolve performance blockers impacting availability, pricing, visibility and buy box ownership.
• Coordinate visual and written content development with local marketing teams.
• Create, optimize and maintain product listings across EU markets, ensuring digital shelf excellence and SEO visibility.
• Coordinate advertising campaigns in line with EU strategy and agency partners.
• Monitor and optimize campaign performance across ROAS, CTR, CVR and TACOS.
• Onboard additional platforms and collaborate with local Channel teams managing smaller local eCom accounts
• Support structured portfolio roll-outs and new product launches across platforms