Sales Operations Analyst, Wolt for Work (m/w/d)

What you'll be doing

• Lead and deliver strategic operational projects that improve scalability, efficiency, and execution across the Wolt for Work business.
• Own and manage key recurring operational programs, including the monthly commission payout cycle
• Implement and maintain tools and systems that best support our scaling requirements (e.g. Apollo and Salesforce).
• Monitor and optimize the sales pipeline to ensure a healthy customer flow and improve lead generation in both quality and quantity.
• Collaborate with Product and Marketing teams to align sales processes and reporting tools with data.
• Understand the impact of the sales team's activities and improve operational transparency through the implementation and management of our CRM and reporting tool stack.
• Create and maintain documentation, playbooks, and training programs to support team effectiveness
• Jointly develop and manage sales resources with Product Marketing, including sales materials, updates on new features, training materials, and customer onboarding materials.

Our humble expectations

• 2-3 years of experience in Sales Operations, Revenue Operations, or a related analytical role.
• Hands-on CRM experience (Salesforce, Pipedrive) - report and dashboard building, data management, and basic admin tasks.
• Strong attention to detail and a genuine commitment to data accuracy.
• Strong analytical mindset; comfortable with data tools (Excel, Looker, or similar).
• Excellent communication and stakeholder management skills; while having the ability to lead their own work and taking initiative
• Familiarity with GTM tools such as Apollo, ZoomInfo, or LinkedIn Sales Navigator.
• Able to manage your own workload and follow through without heavy oversight.