Order Experience - Product owner / Part-Fulltime/ all genders

Your Role:

As the Order Experience - Product owner, you will play a pivotal role in bridging business needs with IT strategies, ensuring that our product roadmaps align seamlessly with organizational goals. Defining and communicating the product vision, strategy, and roadmap to align stakeholders and guide the development team.
Creating, prioritizing, and maintaining the product backlog, ensuring that it reflects the needs of stakeholders and delivers maximum value while driving the digital transformation that enhances our customer experience and sales enablement initiatives.
Collaborating with stakeholders, including customers, business leaders, and development teams, to gather requirements and feedback, ensuring that the product meets user needs. You will lead the technical direction from a customer experience perspective, collaborating closely with delivery teams and participating in sprint planning meetings to clarify requirements and priorities, and reviewing deliverables at the end of each sprint to ensure alignment with the product vision. Your analytical skills will guide investment decisions by analyzing market trends and business models, translating strategies into actionable IT plans. You will foster strong relationships with stakeholders, providing consultative advice on technology investments and their implications for business outcomes. Ultimately, IT Product Owner serves as a bridge between the business and technology teams, ensuring that the product delivers value to users while aligning with organizational goals while significantly enhance customer satisfaction and operational efficiency.

Who you are:

• You hold a Master's or Bachelor's degree in business, computer science, or a related field, or possess equivalent professional experience.
• You have over 10 years of experience in areas such as business architecture, application development, or data analysis.
• You bring at least 5 years of experience with e-commerce platforms, ERP systems particularly SAP SD and Supply Chain (EWM, TM), with a deep understanding of lead-to-order and order-to-cash processes.
• You are familiar with SAP BTP Packages OMSA, VCP, OMF, OPPS and have experience with integration across various process areas.
• You possess strong leadership skills, having managed large enterprise implementation projects with a global perspective.
• You are knowledgeable about data modeling for complex B2B/B2C processes and analytical tools.
• You have familiarity with process mining tools like Signavio and hold Six Sigma certification, which is an advantage.
• Product Owner Certification will be added advantage with SCM and SD know-how.

RL PM 3

LS-DI-TC Omni-Channel Customer Experience

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