Erstellt am 22. Juni 2026
Customer Care / Stock Sales
SSAB
Düsseldorf, Nordrhein-Westfalen 40210, Germany
Vollzeit
Reference: 151821183
Job Description
In this role, you will provide direct day-to-day support to the customer and internal teams. You will assist with increasing SSAB's market share in the region by servicing existing and new prospective customers. You'll be part of a team that is responsible for the Southern Germany region and its growth, by maintaining professional yet personalized customer experience.
This role is based from home-office.
Responsibilities
• Develop new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Build strong relationships with existing & new customers, providing product advice & technical s upport within scope of the role. Preparing relevant quotations and sales orders.
• Field all telephonic and email related Enquires, prepare relevant quotes and other admin task related to account management.
• Drive regional related goals and strategies by aligning offers and proposals to selected customers.
• Accomplishes department and organization goals by driving overall customer experience. Remains knowledgeable and up to date on changes, new products and developments in SSAB and the industries in which we support.
• Works closely with other functions, especially Regional Sales Managers, to maintain a high level of professionalism.
Visit customers app. 150km around the home base with a pool car (no private use).
About You
• 3-5 years of experience performing sales (inside or outside).
• Exceptional verbal and written communication skills in German and English.
• Extremely organized, excellent computer proficiency (MS Office - Word, Excel and Outlook).
• You must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and as a team member to carry out assignments to completion within parameters of instructions given, prescribed routines.
• Strong attention to details, analytical skills, exceptional judgment, dependable, excellent teamwork skills, good time management skills, creative, problem-solving, hardworking & persistent, professional competence, proactive.
Words from your future manager:
SSAB Special Steels - Where Innovation Meets Outstanding Customer Care
SSAB Special Steels is a global leader in premium, sustainable steel solutions, backed by a strong commitment to exceptional customer service.
In Customer Care, you act as a key link between customers, sales, and internal teams, supporting professional communication, smooth coordination, and long-term customer relationships in an international environment.
At SSAB, you join a forward-thinking company that values collaboration, responsibility, and continuous development - I'm, looking forward working with you!
Welcome with your application!
About Us
Becoming part of the SSAB family means joining a journey. A journey that we believe is essential for the sustainability of this planet. Steel has been one of the most important materials for developing our society and it will continue to be so. In the roofs over our heads, in the bridges connecting our cities and in the cars of tomorrow. At SSAB we are proud of our history and leadership in high-strength steel. But we are also aware that the production of steel is one of the largest emitters of greenhouse gases in the world. That has to change. That is why we have developed the world's first fossil free steel production and has committed to becoming largely fossil-free. As part of SSAB you will be instrumental in realizing this goal and push for the green transformation of the whole steel industry.
About the Team
SSAB Special Steels has global responsibility for sales of SSAB's quenched and tempered (Q&T) steels and advanced high-strength steels (AHSS) as well as for steel and plate production in Oxelösund, Sweden, and Mobile, USA.
In this role, you will provide direct day-to-day support to the customer and internal teams. You will assist with increasing SSAB's market share in the region by servicing existing and new prospective customers. You'll be part of a team that is responsible for the Southern Germany region and its growth, by maintaining professional yet personalized customer experience.
This role is based from home-office.
Responsibilities
• Develop new sales opportunities through inbound lead follow-up and outbound cold calls and emails.
• Build strong relationships with existing & new customers, providing product advice & technical s upport within scope of the role. Preparing relevant quotations and sales orders.
• Field all telephonic and email related Enquires, prepare relevant quotes and other admin task related to account management.
• Drive regional related goals and strategies by aligning offers and proposals to selected customers.
• Accomplishes department and organization goals by driving overall customer experience. Remains knowledgeable and up to date on changes, new products and developments in SSAB and the industries in which we support.
• Works closely with other functions, especially Regional Sales Managers, to maintain a high level of professionalism.
Visit customers app. 150km around the home base with a pool car (no private use).
About You
• 3-5 years of experience performing sales (inside or outside).
• Exceptional verbal and written communication skills in German and English.
• Extremely organized, excellent computer proficiency (MS Office - Word, Excel and Outlook).
• You must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Ability to work independently and as a team member to carry out assignments to completion within parameters of instructions given, prescribed routines.
• Strong attention to details, analytical skills, exceptional judgment, dependable, excellent teamwork skills, good time management skills, creative, problem-solving, hardworking & persistent, professional competence, proactive.
Words from your future manager:
SSAB Special Steels - Where Innovation Meets Outstanding Customer Care
SSAB Special Steels is a global leader in premium, sustainable steel solutions, backed by a strong commitment to exceptional customer service.
In Customer Care, you act as a key link between customers, sales, and internal teams, supporting professional communication, smooth coordination, and long-term customer relationships in an international environment.
At SSAB, you join a forward-thinking company that values collaboration, responsibility, and continuous development - I'm, looking forward working with you!
Welcome with your application!
About Us
Becoming part of the SSAB family means joining a journey. A journey that we believe is essential for the sustainability of this planet. Steel has been one of the most important materials for developing our society and it will continue to be so. In the roofs over our heads, in the bridges connecting our cities and in the cars of tomorrow. At SSAB we are proud of our history and leadership in high-strength steel. But we are also aware that the production of steel is one of the largest emitters of greenhouse gases in the world. That has to change. That is why we have developed the world's first fossil free steel production and has committed to becoming largely fossil-free. As part of SSAB you will be instrumental in realizing this goal and push for the green transformation of the whole steel industry.
About the Team
SSAB Special Steels has global responsibility for sales of SSAB's quenched and tempered (Q&T) steels and advanced high-strength steels (AHSS) as well as for steel and plate production in Oxelösund, Sweden, and Mobile, USA.
