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Erstellt am 22. Juni 2026

Theater Worker

AAFES
Wiesbaden, Hessen 65183, Germany Vollzeit
Gehalt: 17,78 $ Stündlich
Reference: 88923807

Job Description

As a Theater Worker, you'll enjoy working in a fast-paced environment, take initiative, and have a passion for cleanliness. Our Theater Workers are responsible for providing exceptional customer service and support, while working closely with your Manager to maintain operational standards and procedures. You'll provide a fun experience to our customers. Whether it's a special screening of a new release or a timeless classic, our movie theaters provide entertainment at a low cost. Our customers visit us for a variety of reasons, but your expert customer service will keep them coming back! You'll greet our customers, sell tickets, and prepare food. (Who doesn't love freshly popped popcorn?) When the movie is over, you'll make sure the cinema is clean and ready for the next showing. So, what can you expect working as a Theater Worker at the Exchange?
• Greet every customer with eye contact and smile in your authentic way
• Acknowledge each customer as they arrive to let them know you'll be right with them.
• Listen to customer needs; ask appropriate follow-up questions to ensure you offer appropriate products that meet the specific need of the customer
• Ensure each customer has an extraordinary experience
• Complete transactions accurately and efficiently while engaging customers in an appropriate conversation
• Use value-added suggestive selling techniques to generate additional sales opportunities and return customers
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development. Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
• Able to learn and adapt to current technology needs
• Able to think quickly on the spot to answer customer questions
• Able to take initiative
• Able to share brand knowledge
Additional Qualifications/Requirements
• Excellent attention to detail
• Possess a passion for cleanliness
• Must possess a welcoming and helpful attitude toward customers and other team members
• Excellent communication skills
• Basic computer skills
• Fast food and / or custodial experience preferred

Additional Qualifications/Requirements

THIS POSITION IS OPEN TO BOTH U.S. AND LN APPLICANTS.
LOCAL NATIONAL INFORMATION:
JOB TITLE; THEATER WORKER; JOB CODE: 5569L02-01;GRADE: H-2
CATEGORY: REGULAR PART TIME:25.0 HPW/5 DPW; PAY: € 1594.57. APPLICANTS MUST BE ABLE TO WORK ONLY EVENINGS, WEEKENDS AND HOLIDAYS. WORK SCHEDULE IS FRIDAY-SUNDAY(1300-2130). NOTE: SCHEDULE TIMES MAY SOMETIME VARY PENDING ON MOVIE SCHEDULE. ACTIVELY COMMUNICATES/PROMOTES THE BENEFITS OF THE IN-STORE CREDIT CARD TO CUSTOMERS IN ORDER TO DRIVE SALES GROWTH AND INCREASE CUSTOMER LOYALTY. APPLICANTS APPYING ON A LOCAL NATIONAL APPLICATION MUST CONTACT THE SERVICING HUMAN RESOURCES OFFICE AT 0611-72386411/412/413/410.IF YOU HAVE ANY QUESTIONS ABOUT THIS VACANCY YOU MAY ALSO EMAIL OUR OFFICE AT:[email protected].

Job Qualifications

Education: High school or equivalent. Creditable job-related experience may be substituted for the education requirement on a 9 months for 9 months basis.

If a sufficient number of qualified candidates do not apply, the minimum qualifications may be lowered without reposting.

Major Duties

Food service duties: prepares and serves simple foods and beverages to theater patrons. Operates small ovens, drink dispensers, popcorn machines and other kitchen equipment in a situation where set procedures are followed and complex cooking skills are not required. Cleans/sanitizes food preparation and serving equipment as required. Stocks appropriate food supplies prior to selling period and replenishes food and beverage items.
Ticket/admission duties: sells admission tickets by listening to needs, offering suggestions and thanking customers for their business. Collects guest cards from authorized patrons, enforces age limits, guardian provisions and denies entry of unauthorized patrons. Changes advertising displays.
Custodial/janitorial duties: performs a variety of janitorial/custodial duties which are related to the interior/exterior cleanliness of the theater. Uses hand or light weight, powered cleaning equipment. Maintains, washes, cleans, and disinfects restrooms in a clean, orderly and sanitary condition. Cleans lobby and auditorium to include seats; sweeps floors/hallways, mops, scrubs, waxes and polishes floor surfaces as required, washes walls and windows, empties ash trays, waste baskets, etc.
Maintains stock of supplies and advises supervisor of materials needed. May do light outdoor work related to the theater cleanliness, such as picking up litter and sweeping steps/sidewalks. Replaces light bulbs and cleans light globes, fixtures, etc. Reports hazardous conditions, such as broken seats, worn carpeting/floor covering to theater supervisor.
Operates cash register, rings up sales, collects money, makes change and completes required reports/documentation.
Complies with and follows appropriate policies, regulations and procedures.
Actively communicates/promotes the benefits of the Military Star credit card to customers in order to drive sales growth and increase customer loyalty.
Performs other related duties as assigned.

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