Beanz EU Co-ordinator

About the role

Weare looking for a confidentself-driven, ambitious, and creative problem solver with good social andinterpersonal skills to join our team as the Beanz Co-Ordinator for Germany.

This role requires a proven trackrecord in Specialty Coffee & Project Management with an enthusiasm for structureand process. The successful candidate will be responsible for aiding andonboarding new roaster partners in the EU, aiding the coffee merchandisingstrategy, assisting operations, managing troubleshooting, and coordinatingmarketing activities.

Partof the role will be aligning roaster partners and Sage brand requirements toachieve the overall business vision and objectives.

Keyresponsibilities include:

• Actively Source coffee and roasters and present to EMEA Manager for joint approval.
• Manage roaster's performance and compliance with agreed SLA terms with Beanz.com
• Identify, flag, and notify roasters which do not adhere to fulfilment guidelines.
• Build transparent guidelines for potential outcomes where roaster partners do not meet agreed SLA terms.
• Assist demand based merchandising strategy, manage price changes, out of stocks, product removal, and new product creation requests.
  
• Liaise with the customer service team for training and improvement purposes, assistance with roasters fulfilment troubleshooting.
  
• Assist project management of roll out of logistics integration forBeanz.com in Germany.
  
• Work with the Beanz Manager UK and UK/EMEA teams on Beanz.com Germany integration strategy with the retail channel and marketing calendars
• Drive content creation and education strategy, contribute to shaping/designing customer email journeys, Beanz blog, and FAQ
• Drive strategy to represent Beanz.com in EU coffee events to increase customer and roaster awareness.
  Leverage relationships with coffee roasters for sales activations and retail events.
  

Key Interface -Internal/External

• Internal - Beanz.com Team - EMEA and Global
• Go to Market Team - EMEAand Global
• Customer Service

External - Local agencies

• Coffee roasters, coffee influencers, baristas, cafe owners