Senior Solutions Consultant

Your Opportunity:

Are you ready to take ownership of high-value technical evaluations for some of the world's most recognizable brands? Join New Relic as a Senior Solutions Consultant, where you will leverage your unique blend of technical expertise, commercial acumen, and customer-centricity to deliver meaningful outcomes across our DACH and Eastern Europe (EE) expansion patch.

In this role, you won't just be ticking boxes; you will be the absolute owner of the technical 'win'. Partnering closely with our Enterprise Account Executives, you will guide technical strategies and establish deep, trusted relationships with major enterprise accounts. You will have the autonomy to run with your insights, serving as a critical bridge between complex customer environments and our internal Product and Engineering teams to directly influence the evolution of our market-leading Intelligent Observability platform.

What You'll Do:

• Secure the Technical Win: Partner closely with Sales teams to drive revenue opportunities, upselling new solutions, and expanding our Azure Consumption Revenue (ACR) footprint across strategic T1 and T2 accounts.
• Consult & Architect: Lead technical discovery sessions, deliver tailored Proof of Value (PoV/PoC) presentations, conduct structured architectural workshops, and craft compelling responses to RFX/RFIs.
• Establish Trusted Partnerships: Deeply understand our customers' business objectives and technical landscapes to build long-term relationships, helping them eliminate digital experience disruptions and realize maximum platform value.
• Evangelize Innovation: Actively champion new product capabilities to the market while channeling structured field feedback directly to New Relic Product Managers and Engineering leads to fuel future platform evolution.
• Collaborate Cross-Functionally: Expand the team's operational reach by collaborating seamlessly with Solution Architects, Partner teams, and Customer Success colleagues to navigate enterprise complexity.

This Role Requires:

• Enterprise Pre-Sales Mastery: A proven track record of leading and managing large, complex pre-sales or technical consulting engagements for enterprise-level organizations.
• Modern Cloud Expertise: Hands-on familiarity with native cloud technologies, including Kubernetes, containers, microservices, SRE practices, DevOps, and continuous integration/continuous deployment (CI/CD) pipelines.
• Full-Stack Technological Breadth: A foundational understanding that spans modern enterprise layers, from user experience and cloud applications to infrastructure, networks, data, and security.
• Data-Driven Consulting: A strong grasp of how telemetry, insight, and data enable better decision-making within complex global organizations.
• Superb Stakeholder Management: Exceptional communication skills with the ability to engage, influence, and build credibility with both engineering teams and C-suite stakeholders.
• Language Fluency: Professional professional proficiency (written and spoken) in both German and English to support the DACH and EE region effectively.

Bonus Points:

• Observability Background: Previous experience working with performance monitoring tools across infrastructure, application (APM), network, or digital experience monitoring (DEM).
• Mobile Architecture Knowledge: Familiarity with mobile device platforms and architectures across iOS and Android ecosystems.
• Academic Foundation: A Bachelor's degree in Computer Science, Engineering, or an equivalent technical field.
• Location: Based in or around Munich, Germany.

#LI-JJ2 #LI-Remote