Junior Inside Sales Representative
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We are hiring a: Junior Inside Sales Representative
Location: Limburg, Germany
Employment Type: Full-time, permanent
Hybrid working arrangement, with increasing on-site presence expected over time
About the role:
The Junior Inside Sales Representative owns and develops a defined customer portfolio, driving proactive engagement, revenue growth, and customer satisfaction. The role acts as the primary commercial contact for customers, coordinating internal resources and ensuring a seamless customer experience across the buying cycle. The role works collaboratively with Direct Sales, Technical Teams and Shared Services to support the full customer lifecycle.
What You’ll Do
Customer Relationship & Sales Support & Customer Meetings
- Manage an Inside Sales customer portfolio
- Build and maintain long-term customer relationships
- Act as primary commercial contact for customers
- Conduct proactive outreach including calls, follow-ups and campaigns
- Identify upsell, cross-sell, and growth opportunities
- Support and collaborate with Direct Sales on shared accounts
Sales & Commercial Ownership
- Receive, qualify and respond to customer enquiries
- Analyze customer needs, in collaboration with technical teams if required.
- Propose appropriate technical and commercial solutions
- Prepare quotations, define discounts within the DOA framework, verify margins and risks
- Follow up and track quotations
- Convert quotations into orders
Order & Customer Experience Management
- Ensure smooth order execution in coordination with Shared Services
- Monitor backlog and proactively communicate with customers
- Manage delivery expectations and resolve issues
- Ensure high-quality customer experience across the lifecycle
Continuous Improvement & Compliance
- Maintain accurate customer and commercial data within CRM and ERP systems
- Follow company policies, procedures, and compliance requirements
- Contribute to continuous improvement initiatives and cross-functional projects where required
- Actively engage within specialised training
The Junior Inside Sales Representative may participate in cross-functional projects within Watlow
What You’ll Need To Succeed
- Initial experience in industrial B2B sales, with commercial awareness and a customer-focused approach
- Ability to coordinate technical and commercial solutions
- Excellent communication and relationship-building skills, with a proactive approach to customer engagement
- Comfortable working with CRM, ERP and other digital tools, with an interest in using AI and technology to improve efficiency
- Professional level of English and German
- Background in industrial manufacturing, thermal solutions, or related technical sectors is an advantage
Why join Watlow’s team
At Watlow, you'll be part of a global organisation with over 100 years of innovation in thermal technology — working with products that make a real difference across industries worldwide.
