Key Account Manager Munich

General information

Job Title

Key Account Manager (m/f/d)

Ref #

1070

Location

Munich

Company

PAYBACK GmbH

Job Area

Key Account Management & Sales

Job Type

Professional

Description & Requirements

Contract type: Permanent, full-time (40h/week), part-time option available upon agreement, starting as soon as possible

About the role

As a Key Account Manager (m/f/d), you are the main point of contact for an Austrian PAYBACK partner with a wide range of requirements in a dynamic market environment. From day-to-day operational challenges to complex strategic questions, you will apply your analytical marketing and sales expertise.

Your day-to-day work

• You support and advise a PAYBACK partner in their daily business and ensure smooth collaboration to maintain and grow the existing business relationship
• You act as the central interface ("one-stop shop") for your partner and coordinate all relevant internal stakeholders (e.g. IT, Marketing, Operations, Customer Insights)
• You manage the operational execution of campaigns and projects with a technical focus - from alignment and implementation through to reporting
• You identify operational optimization opportunities based on data and derive concrete improvement measures
• You prepare regular reports, analyses, and performance evaluations
• You are responsible for budget tracking, forecast updates, and accurate billing of implemented measures

You're a great fit for this role if you...

• Hold a degree in business administration or a comparable qualification
• Have experience in key account management or project management, ideally working with clients in e-commerce, retail, FMCG, consulting, or complex service sales
• Are experienced in independently managing campaigns, CRM/marketing initiatives, and cross-functional projects
• Have a strong affinity for numbers and KPIs and enjoy working analytically and in a structured way
• Always act in a customer-oriented manner and have strong communication skills
• Are willing to travel occasionally, primarily within Austria and Germany
• Are fluent in German and English (both written and spoken)

Conditions & benefits

Flexibility: 30 vacation days plus the option to purchase additional leave, hybrid working (2 days home office/week), option for a sabbatical
Food & drinks: Mostly free, healthy, and varied meals, fresh fruit and popcorn daily, as well as coffee and tea
Health & fitness: Free access to our in-house gym, health weeks, on-site massages and physiotherapy treatments
Culture: Team events, social days, and an open "come as you are" culture, dogs welcome, commitment to female leadership
Development: Individual training and development opportunities within the team and across the organization
Mobility: Subsidized Germany ticket, central location with direct subway access, job bike leasing

Why PAYBACK?

PAYBACK is the leading loyalty program in Germany and one of the largest data-driven marketing platforms worldwide. Our solutions reach millions of people every day.

With more than 1,000 employees in Munich, we develop all technical solutions in-house and combine data, technology, and marketing to create measurable value. You can expect interdisciplinary teams, real ownership, and an open, innovation-driven culture.

Interested?

We look forward to receiving your application!

The PAYBACK GROUP values diversity - come as you are