Apprenticeship Management Assistant for Dialogue Marketing (m/f/d)

Your Task

In our training as a dialog marketing clerk, you will design customer experiences via various channels.

This training content includes:

• You advise customers by phone, chat or email
• You find solutions to their concerns
• You optimize customer processes
• You ensure satisfaction and commitment

You can find more details about the training content here.

Possible fields of application

During your training, you can be employed in various areas, such as:

• Telecom Service Center
• Technical customer service
• Customer contact in the shop

You can find out more about our business areas at Deutsche Telekom here.

Your prospects

After graduation, there are many opportunities available to you - for example in customer consulting or in service and sales.

With our wide range of continuing education opportunities, you will continue to grow steadily. With our Bologna @Telekom program, you also have the opportunity to study while working - in cooperation with selected universities.

#CSE #2a:T637,Attractive compensation: 1st year 1,384.96€, 2nd year 1,441.95€, 3rd year 1,498.94€ Work-life balance: 36 h/week and 30 days vacation per year. Vacation all