Apprenticeship Management Assistant for Dialogue Marketing (m/f/d)

Your Task

In our training as a dialog marketing clerk, you will design customer experiences via various channels.

This training content includes:

• You advise customers by phone, chat or email
• You find solutions to their concerns
• You optimize customer processes
• You ensure satisfaction and commitment

You can find more details about the training content here.

Possible fields of application

During your training, you can be employed in various areas, such as:

• Telecom Service Center
• Technical customer service
• Customer contact in the shop

You can find out more about our business areas at Deutsche Telekom here.

Your prospects