working student - End User Services (m/w/d)

• Assisted with the installation, configuration, and deployment of hardware and software for employees
• Supported User Lifecycle Management activities, including the creation, modification, and assignment of user accounts and access permissions
• Assisted the Service Desk in handling IT service requests and incident resolution
• Analyzed and resolved day-to-day IT issues within client and workplace environments
• Contributed to the implementation, documentation, and continuous improvement of IT services and processes
• Supported IT rollouts, migration projects, and broader digital transformation initiatives
• Maintained technical documentation and knowledge base articles

What You Can Expect

• Exposure to the IT environment of a global high-tech company
• Participation in exciting digitalization and modernization projects
• Collaboration with an experienced team dedicated to supporting your professional and personal development
• Flexible working hours that can be aligned with your academic schedule
• The opportunity to gain hands-on experience in End User Services, Modern Workplace solutions, and IT Service Management (ITSM)