Senior Manager (m/w/x) - Carrier Management

Company Description

AUTODOC is the largest and fastest growing auto parts ecommerce platform in Europe.
Present across 27 countries with around 6,000 employees, AUTODOC generated revenue of over €1.8 billion in 2025, supplying more than 9.3 million active customers with its millions of vehicle parts and accessories for car, truck, and motorcycle brands.

Curious minds, adventurous experts and tech-savvy professionals - one team, one billion euros revenue. Catch the ride!

Job Description

This role will lead a team managing >20M parcels and drive financial success through advanced cost-management and shipment efficiency. This person will direct a high-level team, building a leadership pipeline while owning the strategic carrier roadmap.

Key priorities include leading executive negotiations, overseeing QBR frameworks for service alignment, and guaranteeing operational excellence against delivery benchmarks. Additionally, this person will architect automation initiatives to enhance scalability and serve as the final escalation point for logistics operations. This role is ideal for a visionary leader dedicated to continuous improvement and securing optimal commercial terms.

Responsibilities

• P&L Management: accountable for the OB Transportation budget, responsible for hitting financial targets through advanced cost-management and shipment efficiency.
• Organizational Leadership: Direct management and development of the carrier management team, focused on building high-level functional expertise and a leadership pipeline.
• Strategic Sourcing: Lead high-level carrier negotiations and contract management to secure optimal service, capacity, and commercial terms.
• Operational Excellence: Guarantee seamless end-to-end operations by rigorously monitoring performance metrics and consistently overperforming against lead-time and delivery-promise benchmarks.
• Executive Vendor Relations: Oversee the QBR framework for primary carriers to drive continuous service improvement and long-term strategic alignment.
• Continuous Improvement: Architect and implement automation initiatives to simplify complex logistics processes and enhance departmental scalability.
• Roadmap Governance: Serve as the final escalation point for the carrier management team and the primary owner of the strategic carrier roadmap

• Over 5 years of proven experience in Transportation, coupled with at least 10 years in Supply Chain, focusing on process optimization or operations management within a logistics setting, and at least 2 years of people management experience.
• Demonstrated expertise in cross-functional collaboration, working alongside teams from data science, operations, IT, and customer service to develop and implement effective solutions.
• A data-driven approach, with the ability to extract valuable insights from complex datasets and create actionable reports.
• Strong background in process improvement or continuous improvement initiatives, concentrating on operational efficiency and enhancing customer satisfaction.
• Excellent communication and problem-solving abilities, with the capability to lead projects and resolve challenges across multiple teams.
• Proficient in managing multiple projects simultaneously, meeting deadlines, and balancing competing priorities in a dynamic, fast-paced environment.
• Deep understanding of delivery logistics, including warehouse processes and customer delivery workflows.
• Business-level fluency in English +1 EU language; additional languages are an asset.

• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint), with a strong focus on Excel for data analysis and reporting.
• Knowledge of standard operating procedures in logistics, warehousing, and supply chain management, particularly in order fulfillment and delivery processes.
• Ability to navigate with ambiguity.

• Competitive salaries based on your professional experience
• Fast growing international company with stable employment
• Annual vacation and 1 additional day off on your birthday
• Mental Wellbeing Program with OpenUP
• Opportunities for advancement, further trainings (over 650 courses on soft and hard skills on our e-learning platform) and coaching
• Referral Program with attractive incentives