Distribution Technology Coordinator - Design Hotels

In a nutshell

As Coordinator Distribution Technology you are a motivated and detail-oriented support to our member hotels in enhancing their online presence through effective use of distribution systems. You are part of a team that ensures optimal connectivity and content consistency across various channels to help hotels maintain their distribution systems.

Tasks & Responsibilities

• Assist member hotels in maintaining and optimizing SynXis and MARSHA CRS
• Conduct system training for new and existing member hotels on CRS, interfaces, and booking engines
• Monitor and manage connectivity and performance across distribution channels linked to CRS
• Collaborate with hotels on loading rates across various distribution systems
• Support hotels in implementing rate strategies aligned with business goals
• Ensure accurate inventory, rates, and availability across all connected channels
• Conduct audits and system health checks to maintain distribution system integrity

Experience & Mindset

• Bachelor's degree in Hospitality Management, Business, Information Technology, or related field preferred
• Familiarity with SynXis or MARSHA CRS and online travel agency platforms is a plus
• Strong technical aptitude with the ability to troubleshoot system issues
• Effective communication skills in English, with Chinese and Japanese being of particular interest, and the ability to collaborate effectively across teams
• Detail-oriented with a problem-solving mindset and adaptability to evolving technology

Perks & Benefits

• A great experience in the niche market of luxury boutique hotels
• Hybrid mobile working options
• Working hours may vary between 7AM and 9PM (Monday to Friday)and in coordination with your personal wishes
• Working in a motivated and international team from over 39 countries at the global Headquarters of Design Hotels
• Great benefits at member hotels, brand partners and other employee discounts and special offers, including Marriott Explore rates
• Career development opportunities in an international company

About Design Hotels

Design Hotels GmbH (www.designhotels.com) is a full-service hospitality consultancy, offering customized services to its member hotels. Under the brand Design Hotels the company represents and markets a curated selection of currently more than 300 luxury hotels in over 60 countries. These member hotels are independently owned but united by a commitment to individuality, progressive design, and cultural authenticity. Design Hotels embodies the most advanced ideas in the hospitality industry and offers discerning travelers new opportunities and inspiration for both a more conscious travel and lifestyle.

The company has its headquarters in Berlin and branches in Los Angeles, New York, London and Singapore. Since March 2021, Design Hotels GmbH is part of the Marriott International portfolio.

Design Hotels is an equal opportunity employer, we celebrate diversity and practice inclusivity. Hiring decisions are based on merit, qualifications, and our business needs only.

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